Optimizing Language Models for Dialogue

We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.

Try ChatGPT

We are excited to introduce ChatGPT to get users’ feedback and learn about its strengths and weaknesses. During the research preview, usage of ChatGPT is free. Try it now at chat.openai.com.

Samples

In the following sample, ChatGPT asks the clarifying questions to debug code.

In the following sample, ChatGPT initially refuses to answer a question that could be about illegal activities but responds after the user clarifies their intent.

In the following sample, ChatGPT is able to understand the reference (“it”) to the subject of the previous question (“fermat’s little theorem”).

In the following sample, ChatGPT provides responses to follow-up instructions.

Sample 1234 of 4PreviousNext

Sample 1234 of 4PreviousNext

Try ChatGPT

Methods

We trained this model using Reinforcement Learning from Human Feedback (RLHF), using the same methods as InstructGPT, but with slight differences in the data collection setup. We trained an initial model using supervised fine-tuning: human AI trainers provided conversations in which they played both sides—the user and an AI assistant. We gave the trainers access to model-written suggestions to help them compose their responses. We mixed this new dialogue dataset with the InstructGPT dataset, which we transformed into a dialogue format.

To create a reward model for reinforcement learning, we needed to collect comparison data, which consisted of two or more model responses ranked by quality. To collect this data, we took conversations that AI trainers had with the chatbot. We randomly selected a model-written message, sampled several alternative completions, and had AI trainers rank them. Using these reward models, we can fine-tune the model using Proximal Policy Optimization. We performed several iterations of this process.

ChatGPT is fine-tuned from a model in the GPT-3.5 series, which finished training in early 2022. You can learn more about the 3.5 series here. ChatGPT and GPT 3.5 were trained on an Azure AI supercomputing infrastructure.

Limitations

  • ChatGPT sometimes writes plausible-sounding but incorrect or nonsensical answers. Fixing this issue is challenging, as: (1) during RL training, there’s currently no source of truth; (2) training the model to be more cautious causes it to decline questions that it can answer correctly; and (3) supervised training misleads the model because the ideal answer depends on what the model knows, rather than what the human demonstrator knows.
  • ChatGPT is sensitive to tweaks to the input phrasing or attempting the same prompt multiple times. For example, given one phrasing of a question, the model can claim to not know the answer, but given a slight rephrase, can answer correctly.
  • The model is often excessively verbose and overuses certain phrases, such as restating that it’s a language model trained by OpenAI. These issues arise from biases in the training data (trainers prefer longer answers that look more comprehensive) and well-known over-optimization issues.
  • Ideally, the model would ask clarifying questions when the user provided an ambiguous query. Instead, our current models usually guess what the user intended.
  • While we’ve made efforts to make the model refuse inappropriate requests, it will sometimes respond to harmful instructions or exhibit biased behavior. We’re using the Moderation API to warn or block certain types of unsafe content, but we expect it to have some false negatives and positives for now. We’re eager to collect user feedback to aid our ongoing work to improve this system.

Iterative deployment

Today’s research release of ChatGPT is the latest step in OpenAI’s iterative deployment of increasingly safe and useful AI systems. Many lessons from deployment of earlier models like GPT-3 and Codex have informed the safety mitigations in place for this release, including substantial reductions in harmful and untruthful outputs achieved by the use of reinforcement learning from human feedback (RLHF).

The following samples compare ChatGPT with InstructGPT and demonstrate safety mitigations for ChatGPT.

Sample 123 of 3PreviousNext

Sample 123 of 3PreviousNext

We know that many limitations remain as discussed above and we plan to make regular model updates to improve in such areas. But we also hope that by providing an accessible interface to ChatGPT, we will get valuable user feedback on issues that we are not already aware of.

Users are encouraged to provide feedback on problematic model outputs through the UI, as well as on false positives/negatives from the external content filter which is also part of the interface. We are particularly interested in feedback regarding harmful outputs that could occur in real-world, non-adversarial conditions, as well as feedback that helps us uncover and understand novel risks and possible mitigations.You can choose to enter the ChatGPT Feedback Contest for a chance to win up to $500 in API credits. Entries can be submitted via the feedback form that is linked in the ChatGPT interface.

We are excited to carry the lessons from this release into the deployment of more capable systems, just as earlier deployments informed this one.

#Optimizing #Language #Models #Dialogue

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